Data deletion

Last updated: October 23, 2026

If your business connected WhatsApp with Phos Apps

You can disconnect the account and ask us to delete its data in any of these ways:

1. From the WhatsApp Business app on the phone: Settings › Account › Business Platform › Disconnect.
2. From Meta: in your business portfolio settings, remove the Phos Apps app's access to your WhatsApp account.
3. By email: write to contacto@phosapps.com with the subject "Data deletion", the business name and the connected WhatsApp number.

Within 30 days we delete the access token and the account identifiers, and confirm by email. Messages already delivered to your business's system (for example, your CRM) live in your own systems and are deleted from there.

If you are a contact of a customer business

If you wrote via WhatsApp to a business that uses our services, your messages are in that business's system. You can ask the business to delete them, or write to us at contacto@phosapps.com and we will pass on the request.

More details in our privacy policy.